Returns

We want you to be satisfied with your purchase. You have up to 14 days (from the date of purchase or shipment date) to return any merchandise with which you are not satisfied. We will credit the credit card or payment method originally used.

If we shipped you the wrong item or the item was damaged in shipment, we will also refund all shipping charges. All items should be returned unused and within 14 days (from the date of purchase or shipment date). You must send returns back by Recorded Delivery to ensure that we receive them. We cannot be held responsible for items that go missing in the post.

Please return your purchase to Brian Merry Studio, Clockwork Studios, 38A Southwell Road, London SE5 9PG

We cannot accept returns for items purchased in any third party shops. If you have any problems please contact the shop that you originally bought the merchandise from.

If you have any questions or concerns about your return, please call us on on +44 (0)7792 402985, Monday to Friday, 9am – 6pm BST or send an e-mail to shipping@brianmerry.co.uk